Cookies Policy

1. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and supply information to website owners about how visitors interact with their site.

MarketKoala Pty Ltd ("MarketKoala", "we", "us", or "our") uses cookies and similar tracking technologies on marketkoala.shop in accordance with this Cookies Policy and our Privacy Policy. By continuing to use our website, you consent to our use of cookies as described below, unless you adjust your browser settings to refuse them.

2. Types of Cookies We Use

2.1 Strictly Necessary Cookies

These cookies are essential for the operation of our website. They enable core functionality such as page navigation, secure form submission, and access to protected areas. Without these cookies, services you have requested cannot be provided. Strictly necessary cookies do not require your consent under Australian privacy law.

• Session management: Maintains your session state as you navigate between pages
• Security cookies: Help detect and prevent fraudulent form submissions and cross-site request forgery
• Cookie consent: Records your cookie preferences so we do not ask repeatedly

2.2 Performance and Analytics Cookies

These cookies collect information about how visitors use our website, including which pages are visited most frequently, how long users spend on each page, and whether error messages are encountered. All information collected is aggregated and anonymised. We use this data to improve website performance and user experience.

• Google Analytics: Tracks page views, session duration, bounce rates, and traffic sources. IP addresses may be anonymised before storage.
• Heatmap tools: May be used to understand how users interact with page elements (scroll depth, click patterns)

2.3 Functionality Cookies

Functionality cookies allow our website to remember choices you make (such as your preferred language or region) and provide enhanced, personalised features. They may also be used to remember form data you have partially completed to improve your experience if you return to the site.

2.4 Marketing and Targeting Cookies

With your consent, we may use marketing cookies to deliver relevant advertisements and measure the effectiveness of our marketing campaigns. These cookies may track your browsing activity across different websites to build a profile of your interests. We only deploy marketing cookies where you have provided explicit consent.

3. Third-Party Cookies

Some cookies on our website are placed by third-party services that appear on our pages. We do not control these third-party cookies and recommend reviewing the privacy policies of these providers:

• Google Analytics — Google Privacy Policy
• Google Fonts — Used for typography delivery; may log IP addresses
• Embedded content providers — Any third-party widgets or tools integrated into our pages

We select third-party providers that demonstrate compliance with Australian privacy standards and, where applicable, international data protection frameworks.

4. How Long Do Cookies Last?

Cookies may be either "session" cookies (deleted when you close your browser) or "persistent" cookies (remaining on your device for a set period or until manually deleted).

• Session cookies: Expire when you close your browser
• Persistent cookies: Typically expire between 30 days and 24 months, depending on their purpose
• Analytics cookies: Generally retained for 12–26 months

You can review and delete cookies stored on your device at any time through your browser settings.

5. Managing Your Cookie Preferences

You have several options for controlling cookies:

• Browser settings: Most browsers allow you to refuse or delete cookies. Consult your browser's help documentation for instructions (Chrome, Firefox, Safari, Edge, etc.)
• Google Analytics opt-out: Install the Google Analytics Opt-out Browser Add-on
• Do Not Track: Some browsers offer a "Do Not Track" signal. We currently do not respond to DNT signals but respect cookie preferences set through your browser

Please note that disabling certain cookies may affect the functionality of our website. Strictly necessary cookies cannot be disabled without impacting core site features such as form submission and secure navigation.

6. Similar Technologies

In addition to cookies, we may use similar technologies including:

• Web beacons (pixel tags): Small graphic images embedded in web pages or emails to track engagement
• Local storage: Browser-based storage used to remember preferences and improve performance
• Server logs: Automatically collected records of page requests, IP addresses, and timestamps

These technologies are subject to the same privacy protections described in our Privacy Policy.

7. Updates to This Policy

We may update this Cookies Policy periodically to reflect changes in technology, regulation, or our practices. The "Last updated" date at the top of this page indicates when the policy was most recently revised. We encourage you to review this page regularly.

8. Contact Us

If you have questions about our use of cookies or wish to exercise your privacy rights, please contact:

Privacy Officer
MarketKoala Pty Ltd
Level 14, 330 Collins Street, Melbourne VIC 3000, Australia
Email: info@marketkoala.shop
Phone: +61 3 9010 4588